Business communication previous year paper

                  B.C.A. Examination, 2018

Time: Three Hours                                             Maximum Marks: 75

Note: Attempt any five questions. All question carry equal marks. The answer to short questions should not exceed 200 words and the answer to long answer type questions should not exceed 500 words.

  1. “Communication means the process of passing information and understanding from one person to another”. Explain.
  2. Explain the main barriers of communication and give suggestion to remove them.
  3. What are the essential of a good listener? What is the importance of listening ability in business communication?
  4. Write a note on the desired behavior during group discussion?
  5. What do you mean by business letters? Explain the planning phase of a business letter.
  6. Discuss the role of Fax, email and video conferencing in communication.
  7. What are the different types of reports? Explain them.
  8. Write short notes on :
  9. Uses of internet
  10. World Wide Web
  11. Writre short notes on:
  12. 7C’s of communication
  13. What is meant by Resume?
  14. What are the various steps involved in conducting an interview? Explain.

                 B.C.A. Examination, 2017

Time: Three Hours                                             Maximum Marks: 75

Note: Attempt any five questions. All question carry equal marks. The answer to short questions should not exceed 200 words and the answer to long answer type questions should not exceed 500 words.

  1. Elaborate the various steps involved In the process of communication.
  2. What is meant by barriers of communication? List the various barriers to communicate and state how they can be overcome?
  3. What do you mean by oral communication? Elucidate the essential elements of effective oral communication.
  4. Write short notes on :
  5. Grapevine Communication
  6. Electronic writing process
  7. Describe the process of listening & the principles of good listening.
  8. Write short notes on :
  9. Essentials of effective writing
  10. Essential of good report writing.
  11. What is meant by Business Letter? How you will make a plan for a business letter? Explain it.
  12. What is the objective of a good sales letter and how to ensure its effectiveness? Explain it.
  13. Write short notes on :
  14. Voice Message Recording System
  15. Video Conferencing.
  16. What is cellular phone? Discuss its merits and demerits taking into consideration the working procedure of cellular phones.

B.C.A. Examination, 2016

Time: Three Hours                                             Maximum Marks: 75

Note: Attempt any five questions. All question carry equal marks. The answer to short questions should not exceed 200 words and the answer to long answer type questions should not exceed 500 words.

  1.  What do you mean by business communication? Explain its objectives and importance.
  2. “In the effective communication, conciseness and completeness are as importance as courtesy and clarity”. Discuss.
  3. Explain the utility arising in the communication and discuss its merits and demerits.
  4. Explain the barriers arising in the communication process.
  5. Explain the points to be observed in formulating business letters and discuss the importance of business of business letters.
  6. “Applying the principles of effective communication in writing skills”. Explain it and discuss the principle of effective communication.
  7. Give certain importance tips to become a good listener. How is this quality appreciable for an interviewer?
  8. Discuss the role of fax, email and video conferencing in communication.
  9. “Group Discussion are always not good”. Do you agree with this statement? Discuss.